Marketing

Availableapp.erp.io/marketing/social

Social

Compose, queue, publish. The social module absorbed what used to be a separate application.

Screens
Overview, compose, queue, accounts
Publishing
From the queue
Accounts
Connected by you
Replaced
The old Social module

The workflow

Connect the accounts

At /marketing/social/accounts. Each network is authorised individually against your own account.

Compose, or let an agent

The social agents repurpose long-form content into posts; you can also write directly.

Queue

Posts sit in a queue with their target network and time.

Review and publish

The same review discipline as any other run.

app.erp.io/marketing/social
Queue

11 queued · 3 accounts connected

Compose
Queued11PublishedDrafts4
Trade ordering — thread, 4 parts

From the March article

Tomorrow 09:00Queued
Lead times explainer

Repurposed from /help/lead-times

Thu 11:00Queued
Customer note — Meridian
Fri 15:00Needs review
Price list update
Published MonPublished
The social queue. Each item names its network and its scheduled time.

A note on where this came from

Social used to be a module of its own in the rail. Its publishing moved here, and rather than leaving a greyed-out icon behind, the old module was removed from the suite entirely. A module nobody can reach is noise in the rail and a support question waiting to happen — so if you remember a Social icon and cannot find it, this is where it went.

What this does not do

No inbox or engagement

Publishing only. Replies and mentions are not brought back in.

No analytics per post

Performance is read through the analytics agents and your own network tools.

No image or video editing

Media is attached, not produced.

Network coverage varies

What can be published depends on what each network's API permits.

Questions

Can we schedule far ahead?

Yes, the queue takes dates.

What happens if a connection expires?

The queued post fails and is shown as failed rather than dropped.

Can two brands share a queue?

Use separate workspaces.