How matching works
A bank line is compared against open invoices, open bills and unmatched journal entries. Amount, date proximity, counterparty name and reference all contribute to a score. Above a threshold the match is made automatically. Below it, the suggestion is kept — it goes into a queue where you accept or reject it, rather than being discarded.
That the near-misses are persisted rather than thrown away is the part that changes the working day. The queue is the list of decisions only a human can make, in one place, and it is short by the time you reach it because everything unambiguous has already been matched.
Reconciliation
Bank — current · 18 to answer · balance ties to 12 Mar
Bank line
Suggested match
Working the queue
Scan them. They are usually right, and scanning is a different activity from deciding.
Each row is accept, choose a different document, or split across several.
One receipt against three invoices is normal and is supported directly.
A receipt with no invoice is either a prepayment, a refund, or something that should have been invoiced and was not.
The reconciled balance against the statement. This is the actual test.
It is the obvious response to a long queue and it is the wrong one. Lowering the threshold does not make the uncertain matches correct; it makes them silent. A wrong automatic match is worse than an unanswered one, because nobody will look at it again. If the queue is consistently long, the cause is usually missing references on payments or a customer paying several invoices in one transfer — both fixable upstream.
What makes matching work well
| Do this | Effect |
|---|---|
| Put the invoice number on the invoice prominently | Customers quote it as a reference, which lifts scores from good to certain. |
| Reconcile weekly | Fewer open documents to match against, so fewer ambiguous candidates. |
| Write posting rules for recurring items | Subscriptions and standing costs never reach the queue at all. |
| Record part-payments as they arrive | A part-paid invoice matches its remainder cleanly later. |
| Treat processor payouts as settlement | Otherwise every payout looks like an unmatched receipt. See [Commerce](/docs/modules/accounting/commerce). |
What this does not do
A penny difference is still a difference and is shown rather than absorbed.
Reconciliation is against imported data. It does not call the bank to confirm.
A receipt in one currency against an invoice in another is not matched automatically.
The workflow is for bank and card accounts. Clearing accounts are reviewed in the ledger.
Questions
What if I accept a wrong match?
Unmatch it. The link is reversible and the audit trail records both actions.
Can somebody else finish a reconciliation I started?
Yes. The queue is shared, not personal.
Does the AI post anything here?
No. It scores candidates. Matching above the threshold is a deterministic rule you can see.