Chat

Availableapp.erp.io/chat/admin/users

Administration

Four administration screens, and almost all of the work is in the first two.

Users
From the shell
Channels
Archive and transfer
Policies
Access rules
Usage
Assistant spend

The screens

ScreenAddressFor
Users/chat/admin/usersWho is in the module and what they can do.
Channels/chat/admin/channelsArchiving abandoned channels, transferring ownership.
Policies/chat/admin/rbacAccess rules within the module.
Usage/chat/admin/usageAssistant invocations and cost.
Data connector/chat/admin/airbyteData movement configuration. Rarely touched.

Users arrive from the shell rather than being created here. Somebody who is a member of your organisation with access to the module appears the first time they open it. Removing them is done in the shell, not here — see Security for the two-step offboarding that actually ends a session.

Channel hygiene

The one administrative habit worth having is archiving dead channels. A workspace with forty channels and six live ones teaches people that channels are not where things happen, and once that is learned it is hard to unlearn.

app.erp.io/chat/admin/channels
Channels

18 channels · 6 with no activity for 90 days

Archive selected
ChannelMembersLast messageState
#general14TodayActive
#finance6TodayActive
#delivery9YesterdayActive
#website-launch-2025117 months agoDormant
#old-office-move511 months agoDormant
Channel administration. Archive rather than delete — the history stays searchable.
Archiving keeps the history

An archived channel leaves the sidebar and stays searchable. That is the right default — the conversations in a finished project are frequently the only record of why something was done.

What this does not do

No compliance export

There is no eDiscovery or bulk legal-hold export.

No retention policy

Messages are kept until deleted by their author.

No message deletion by an administrator

Authors delete their own messages.

No external directory sync

Membership follows the shell.

Questions

How do I remove somebody?

In the shell — remove the membership and revoke sessions.

Can we restore an archived channel?

Yes.

Who can see the usage screen?

Administrators.